Privacy Policy

We are committed to protecting and respecting your privacy and personal data and will only collect and use personal data in ways that are described here and ways that are consistent with our obligations and your rights under applicable law relating to the protection of personal data.

This Privacy Policy aims to give you information about how we collect and process your personal data when you visit tzunited.com, "our site") – regardless of where you visit these from, including any data that you may provide through our site, when you purchase our products/services, or when you otherwise interact with us.

Please read this Privacy Policy carefully and ensure that you understand it. By using our site or products/services, you agree to be bound by this Privacy Policy and consent to the collection, use, processing, and disclosure of your personal data as described in this Privacy Policy.

It is important you read this Privacy Policy carefully when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data.

References to "you" or "your" are to you as an individual using our site or otherwise contacting us (whether on behalf of yourself, or another individual or organisation).

1.1. Our site is owned and operated by TZ UNITED LLC, a business company incorporated with company number 0805969368, with its registered address at 5301 Southwest Parkway Suite 400 Corporate Center, Austin, Texas 78735, United States of America ("we", "us", or "our"). We are the controller and responsible for your personal data when you use our services or visit our site directly.

1.2. If you use our services through a relationship with one of our clients (for example, as an employee or customer of that client), we will process your personal data on behalf of that client. In this case, the client's privacy policy will apply, and they are responsible for your personal data.

1.3. Where we process your personal data because you use our products/services as a result of your relationship with a client who we supply our products/services to, we are not the data controller as we would be processing personal data on behalf of our client as a data processor.

1.4. Where we are processing your personal data on behalf of our client, the privacy policy that you should be referring to would be our client's privacy policy. Our client's privacy policy should inform you as to how your personal data will be processed.

1.5. We are bound by applicable data protection laws in respect of the handling and collection of your personal data.

2.1. When you visit our site, we automatically collect certain information about how you access and interact with our Site, including information such as your browser type, device type, operating system, referring pages, pages viewed, dates and times of visits, and general usage information. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you access and interact with our site. We refer to this automatically collected information as "Device Information".

2.2. We collect this information using technologies such as:

• Cookieless analytics: We use PostHog in cookieless mode to help us understand how users interact with our site and to improve our products and services. In this configuration, PostHog does not place cookies on your device and does not store PostHog data in your browser's local storage or session storage.

• Log Files: Track actions occurring on our site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

3.1. Our site includes a contact page enabling you to submit an enquiry to us. In addition to the above-described Device Information, we may also collect your name, organisation, email address, and message content (together the "Enquiry Data") where you choose to provide it to us, for the purpose of responding to your enquiry and corresponding with you about it.

3.2. We do not send marketing communications, and we will not use your Enquiry Data for marketing purposes. Your Enquiry Data may be shared with our service providers to the extent necessary to operate the enquiry function and respond to your message, as further described under "How We May Share Your Personal Data" below.

3.3. We will retain your Enquiry Data for as long as reasonably necessary to respond to and resolve your enquiry and to allow us to deal with any related follow-up correspondence.

4.1. Our site may include links to third party websites, plug-ins, and applications. Clicking on third-party links or enabling third-party connections may allow third parties to collect or share data about you. Third-party sites are not under our control, and we are not responsible for its content. When you leave our site, we encourage you to read the privacy policy of every website you visit.

4.2. We also use PostHog in cookieless mode to help us understand how users use our site. You can read more about how PostHog uses your personal information here: PostHog Privacy Policy.

5.1. We do not use cookies for analytics or tracking purposes. We use PostHog in cookieless mode to collect aggregated information about how users interact with our site, such as pages visited, usage patterns, and referring pages. We use this information to understand usage of our site, compile reports, and improve our products and services.

5.2. In cookieless mode, PostHog does not place cookies on your device and does not store PostHog data in your browser's local storage or session storage. If we introduce cookies or similar tracking technologies in the future, we will update this Privacy Policy and, where required by applicable law, seek your consent.

6.1. Where we need to collect personal data by law, or under the terms of a contract we have with you, or pursuant to a service that we have been asked to supply to you, and you fail to provide that data when requested, we may not be able to perform the applicable contract or service. In this case, we may have to cancel any arrangement you have with us. We will notify you if this is the case.

7.1. We will only use and process your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to provide services or information to you or to perform the contract we are about to enter or have entered with you.

• Where we have a legal or regulatory obligation we must comply with.

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where we have your express consent to process your data.

7.2. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

8.1. Professional Advisors and Authorities. We may share your personal data with professional advisors (e.g., lawyers, bankers, auditors, and insurers), regulators, and other authorities as required by law.

8.2. Service Providers. We may share your personal data with third parties that provide services to us, such as IT service providers, payment processors, and analytics providers, to support our business operations and improve our services. These providers are bound to protect your data and use it only for the specified purposes in accordance with our instructions.

8.3. Business Transfers. If we choose to sell, transfer, or merge parts of our business or our assets, or if we seek to acquire other businesses or merge with them, we may share your personal data with the third parties involved in the transaction. If a change happens to our business, the new owners may use your personal data in the same way as set out in this Privacy Policy.

8.4. Third-Party Data Protection. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes. They are only permitted to process your personal data for specified purposes and in accordance with our instructions.

8.5. International Transfers. We may transfer your personal data outside the UK and/or EEA. Whenever we do so, we will always process your personal data in accordance with applicable data protection laws and regulations, including but not limited to the UK GDPR and the EU GDPR. Where a transfer requires compliance with adequacy provisions or other transfer mechanisms under applicable law, we will ensure that at least one of the following safeguards is in place:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.

• Where no adequacy decision applies, we will ensure there is a valid legal basis for the transfer and, where required, implement an appropriate safeguard mechanism to ensure your personal data is treated consistently with applicable data protection laws and regulations in the UK and/or the EEA (as applicable).

• Where we use certain service providers outside of the UK and/or the EEA (as applicable), we may use specific contracts approved for use in the UK and/or the EEA (as applicable) which give personal data the same protection it has in the UK and/or the EEA (as applicable).

9.1. We do not alter our site's data collection and use practices when we see a Do Not Track signal from your browser.

10.1. You have the right to request access to, rectification of, or erasure of your personal data, as well as the right to restrict or object to its processing. Where we process your personal data on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact us at info@tzunited.com.

11.1. We do not retain any personal data collected through your use of our site beyond your active engagement with us. Where you have provided your Enquiry Data for the purposes of corresponding with us, we will retain it only for as long as reasonably required. If you have any further questions, please contact us at info@tzunited.com.

12.1. We keep this Privacy Policy under regular review and may update it from time to time. We reserve the right to make amendments to our Privacy Policy at any time. Historic versions can be obtained by contacting us.

12.2. Any changes we may make to this Privacy Policy will be posted on our website.

12.3. Unless otherwise provided in this Privacy Policy, it is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.